FAQ'S

What is a payday loan?

A payday loan or a payday advance is a quick and confidential way to get a cash advance until your next paycheck.

What is a faxless payday loan? 

A faxless payday loan is a loan that doesn’t require you (the borrower) to fax any information to our call center for loan approval. While almost all applications are processed without any faxed documents, we occasionally cannot verify some of the information in your application. In this case, we may request that you fax in several documents.

What do I need to qualify?

 

It’s easy to qualify for a Go Cash loan:

1. You must have a checking account in your name.

2. You must have direct deposit of employment earnings into your checking account, no less frequently than twice a month.

3. You must have full time employment.

4. You must be able to be contacted at work.

5. You must be 18 years or older.

6. Your take home pay must be at least $1,000.00 per month.

No problem. You can still qualify for a loan with us, even if you have bad credit, slow credit or no credit. Simply complete the online application form and as soon as we are able to verify your personal information, you could be approved for one of our loans.

What happens when I fill out the application?

• We will review your Application. We will call to verify your employment.

• If approved, we will deposit the money into your Checking Account the next business Day. If we do not receive your signed Cash Agreement and Disclosure Statement by 6 PM EST the money will not be deposited until two Business Days. We cannot make deposits on Holidays or Weekends.

• NOTHING This is the best part. If you filled out the application completely and our system was able to verify the information you submitted you will be considered for the loan without faxing in any documents.

• Should our system be unable to verify some of your information that you submitted we may ask you to fax in other documentation for consideration of your loan application.

When will I hear back from you?

We will contact you be either email or phone within one hour about the status of your loan during normal business hours, Monday to Thursday, 8AM to 8PM (EST) Friday, 8AM to 6PM (EST) or Saturday 8AM to 5PM (EST).  For applications submitted after-hours, we will contact you first thing the next business morning.

How much will the loan cost?

Fees vary based your state of residence.  Select your state on our Rates and Terms page to find out what your loan cost will be.

How long until I get the money?

We will deposit the money into your Checking Account the next business Day. If we do not receive your electronically signed Cash Agreement and Disclosure Statement by 6 PM EST the money will not be deposited until two Business Days. We cannot make deposits on Holidays or Weekends.

How do I qualify for a loan of over $500.00?

On your first loan with us, you can borrow up to $300. Once you are approved and in good standing, we can increase your loan amount by $100 for every subsequent loan up to $700.00 maximum for VIP Reward Members.

Can I pay my loan back early?

Yes, you can pay your loan back early. Contact us to let us know that you want us to debit your account earlier than the due date. 

When do I repay my loan?

Your repayment is the best part. The minimum required payment will be deducted from your bank account. You get cash when you need it most and repay when you have it! Still a little short on payday? No problem! Repayment programs and fee structures vary by state.  Please click here to find our the rates and terms that are applicable to your state.

I don't have a printer and I want to print a copy of my loan documents. Can I get my documents another way?

Yes! If you do not have a printer handy, there are several ways to get copies of your documents to you.

• We can fax them to any fax number you request

• We can email them to any email address you request

• We can fax them to your local Kinko's, Mail Boxes Etc. or PostNet so you can pick them up

To make these special arrangements, please visit our page. Click on the Contact Us button and choose the method of communication that works best for you.

I'm a little low on funds. Can I get an extension?

We make every effort to provide our customers with multiple repayment plans.  In many states this includes automatic refinancing of your loan for up to four pay periods.  In some states you may be required to contact us in order to make changes to your payment plan.  Click here to view the rates and terms applicable to your state.  Here you will find details on how your payment plan works and any the process for making changes to this.

Is my payday loan secure and confidential?

Absolutely! We transact all our loans on our secure server, utilizing the industry's highest standard. Your non- public information is completely confidential and protected by our company privacy policy.

What web browser should I use with your website?

While we try to support all web browsers, our website is optimized for Microsoft Internet Explorer.


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